MetaDialog

MetaDialog is an AI-powered conversational platform that enables businesses to build and deploy custom large language models and AI support tools. It offers three main products: the SMB AI Support Platform for automating customer support conversations, the Enterprise AI Support Platform for integrating generative AI into business processes, and Custom Language Models for secure, private, and compliant model training, including on-premises deployment. The platform emphasizes data privacy with GDPR compliance, customization by connecting data from various sources, accuracy using advanced retrieval and language models, and compliance by fine-tuning AI to follow internal policies. It claims to automate up to 87% of customer support conversations and reduce costs. MetaDialog's models are benchmarked as more advanced than GPT-3.5 and on par with GPT-4 for Arabic-English. The platform can be used via API or installed on-premises.

Key Benefits

• Data privacy with GDPR compliance
• Customizable integration with various data sources
• High accuracy using advanced models
• Fast and cost-effective deployment