Waakif is an AI-powered business platform that helps restaurants, retail stores, and salons manage orders, loyalty programs, and marketing. It provides tools for online storefront creation, QR menu ordering, customer feedback collection, and AI-driven marketing campaigns via WhatsApp, email, and SMS. The platform also offers analytics and insights to help businesses understand customer behavior and optimize operations.
Key Features
- Order Management: Streamline order processing in real-time.
- Loyalty Programs: Build customer retention with reward points and personalized offers.
- QR Menus: Enable contactless ordering via QR codes.
- AI Marketing: Send automated, personalized messages through WhatsApp, email, and SMS.
- AI Insights: Analyze customer behavior and purchasing patterns.
- Customer Feedback: Collect ratings and feedback for service improvement.
- Online Storefront: Launch an online store quickly with product catalog upload.
- Point of Sale (POS): Manage orders from multiple channels including Swiggy and Zomato.
Who It’s For
Waakif is designed for restaurants, retail businesses, and salons & spas looking to digitize operations and improve customer engagement.