AI Rudder is a conversational AI platform that enables enterprises to automate and scale their contact center operations. The platform includes AI Voice Agent, AI Chat Agent, BotLab (a low-code environment for building and training AI agents), Omnichannel (unified customer engagement), and AICC (AI contact center). It supports use cases such as debt collection, telemarketing, identity verification (KYC), customer service, and quality assurance. AI Rudder serves over 132 enterprises across 31 countries, handling over 44 billion AI calls, and supports 20 languages. It is an official WhatsApp Business Solutions Partner and adheres to strict security and compliance standards (SOC 2, ISO 27001, GDPR, PDPA, etc.). The platform is used by leading companies in banking, finance, insurance, logistics, BPO, telecommunications, and FMCG. Case studies highlight measurable results: up to 80% cost savings in collection, 200% higher conversion versus SMS-only, and 50,000+ daily automated calls for telemarketing campaigns.
Key Benefits
- Low-code platform for building AI agents
- Omnichannel support across voice, chat, and messaging
- Enterprise-grade security and compliance (SOC 2, ISO 27001, GDPR)
- Proven cost savings and efficiency improvements