swivl is a self storage AI platform that combines a CRM, AI agents, and tenant self-service in one system. It provides a unified inbox for calls, texts, emails, and chats, with AI suggesting replies, routing messages, and automating follow-ups. The platform includes specialized AI agents for sales, billing, support, and review management, helping operators capture leads, collect payments, support tenants, and manage reviews. A mobile app gives tenants instant access codes, seamless payments, and referral capabilities. swivl is trusted by self storage leaders and has served over 3,500 locations, automated over 500,000 conversations, and assisted over 45,000 reservations. Testimonials highlight that the AI bot resolves over 80% of inquiries without human intervention, reducing call center volume and providing focused customer insights.
Key Benefits
- Unified inbox for all communications
- AI agents automate sales, billing, support, and reviews
- Mobile app for tenant self-service
- Resolves over 80% of inquiries without human intervention