Fynd Kaily is a conversational AI agent platform designed to automate customer support, sales, and marketing tasks across multiple channels including chat, voice, email, WhatsApp, and Slack—without requiring code. The platform enables users to design, build, and deploy AI agents that can handle real-world tasks such as resolving customer issues, processing sales, and automating daily workflows.
Key Features
- Multi-channel deployment: Deploy AI agents on websites, mobile apps (iOS and Android), WhatsApp, Slack, email, and AI voice calls.
- AI Agent Studio: Design, build, and deploy engaging chatbots across various channels.
- AI Actions: Automate team workflows without developer intervention.
- AI Workflows: Create automated sequences.
- AI Helpdesk: Manage support tickets and streamline workflows.
- Multilingual support: Supports over 100 languages.
- Human handoff: Seamless transfer of conversations to human agents with full context.
- Customization: Personalize the AI agent's appearance to match brand identity.
- Data source integration: Sync various data sources and documentation.
Who It’s For
Fynd Kaily is aimed at businesses across industries such as e-commerce and retail, education, travel and hospitality, BFSI (banking, financial services, and insurance), and real estate.
Integrations
The platform offers native integrations with leading CRMs, order-management systems, e-commerce platforms, and Slack. Custom API hooks are available for connecting virtually any tool.
Security and Compliance
Fynd Kaily follows enterprise-grade security standards including SOC 2 Type II certification, GDPR compliance, and end-to-end data encryption.